Help Centre
Frequently Asked Questions
Everything you need to know about staying at Nivaãra by GHD Hotels in Nerul, North Goa — from bookings and amenities to local attractions and property policies.
Location & Accessibility
Where is Nivaãra located?
Nivaãra by GHD Hotels is located in Nerul, North Goa, offering convenient access to popular beaches, dining destinations, and cultural attractions while providing a peaceful retreat away from the crowds.
Which are the nearest beaches to Nivaãra?
Coco Beach is the closest, at approximately 1.7 km from the property. Other popular North Goa beaches, including Sinquerim Beach and Candolim Beach, are also easily accessible from Nivaãra in Nerul.
How far is Nivaãra from Goa Airport?
The property is approximately 45–60 minutes from Manohar International Airport (Mopa) and 35–50 minutes from Goa International Airport (Dabolim), depending on traffic conditions.
Is public transportation available near Nerul?
Yes. Local taxis, app-based cab services, and rental vehicles are readily available in the Nerul area.
Reservations & Bookings
How can I make a reservation at Nivaãra?
Reservations can be made directly through our website, by phone, email, or through authorized travel partners and online booking platforms.
Is it better to book directly with Nivaãra?
Direct bookings may provide access to exclusive offers, special packages, and personalized assistance, subject to availability.
What payment methods do you accept?
We accept major credit cards, debit cards, UPI payments, bank transfers, and other approved payment methods.
Will I receive a booking confirmation?
Yes. A confirmation email containing your reservation details will be sent once the booking is successfully completed.
Check-In & Check-Out
What are the check-in and check-out timings?
- Check-In: 2:00 PM
- Check-Out: 11:00 AM
Can I request an early check-in or late check-out?
Yes, subject to availability and applicable charges.
What documents are required during check-in?
All guests must provide a government-approved photo ID. Foreign nationals must present a valid passport and visa.
Accommodation
What types of rooms are available at Nivaãra?
Nivaãra offers thoughtfully designed rooms in Nerul that combine comfort, privacy, and modern conveniences for leisure and business travelers alike.
Are all rooms air-conditioned?
Yes, all rooms are equipped with air conditioning and essential modern amenities.
Is Wi-Fi available?
Complimentary high-speed Wi-Fi is available throughout the property.
Are extra beds available?
Extra beds may be arranged upon request, subject to room category, availability, and additional charges.
Dining
Does Nivaãra have an in-house restaurant?
Our in-house kitchen will be opening soon. In the meantime, guests can order food delivery to the property through Swiggy and Zomato.
Do you offer room service?
In-house room service will be available once our kitchen opens. Until then, guests can conveniently order meals to the property via Swiggy and Zomato.
Facilities & Services
Is there a swimming pool at Nivaãra?
Yes. Nivaãra features a rooftop swimming pool, offering guests a refreshing swim with scenic North Goa views. Pool hours are 8:00 AM – 8:00 PM.
Is parking available?
Complimentary parking is available for in-house guests, subject to availability.
Do you provide airport transfers?
Airport transfer services can be arranged upon request at an additional charge.
Is Nivaãra suitable for families?
Yes, Nivaãra welcomes families and offers a comfortable environment for guests of all ages.
Policies
Is smoking allowed inside the rooms?
Yes. Smoking is allowed inside guest rooms.
Are pets allowed?
Pet policies vary. Please contact the property directly before booking if you plan to travel with pets.
What is your cancellation policy?
Cancellations within 3 days of check-in incur 100% retention. Less than 72 hours before arrival, no-shows, and early checkouts are also subject to full retention.
Can I modify my reservation after booking?
Yes, modifications may be possible subject to availability and applicable rate conditions.
Nearby Attractions
What are some attractions near Nivaãra?
Popular nearby attractions include Coco Beach, Fort Aguada, Sinquerim Beach, Candolim Beach, and Calangute Beach — all within a short drive of Nerul.
Is Nivaãra suitable for exploring North Goa?
Yes. Its location in Nerul provides convenient access to North Goa's beaches, nightlife, dining destinations, and cultural landmarks.
Contact
Still have questions?
Our team will be delighted to assist you. Reach out by phone, email, or through the contact details below.